Terms Of Service

These Terms of Service (“Terms”) govern your use of the website scentshop.com.au and any related services provided by Scent Shop (“we”, “our”, or “us”).

By accessing or using our website, you agree to be bound by these Terms.


1. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under supervision of a parent/guardian
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any applicable laws or regulations

We reserve the right to refuse service to anyone at any time.


2. Products & Services

We sell fragrance and related products. We make every effort to:

  • Accurately display product descriptions and images
  • Provide up-to-date pricing

However, we do not guarantee that:

  • Product descriptions are completely error-free
  • Colours or packaging will appear exactly as shown on your device

We reserve the right to modify or discontinue products at any time.


3. Pricing & Payments

All prices are listed in AUD (Australian Dollars) and may include GST where applicable.

We accept secure payments via:

  • Shopify Payments
  • Apple Pay
  • Google Pay
  • PayPal
  • Afterpay (if available)

We reserve the right to:

  • Change prices at any time
  • Cancel orders if pricing errors occur

4. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the payment method

We may cancel or refuse any order if:

  • Fraud is suspected
  • Payment is not authorized
  • Product is unavailable

5. Shipping

We aim to process orders promptly, but delivery times may vary.

We are not responsible for:

  • Delays caused by shipping carriers
  • Incorrect shipping details provided by the customer

Risk of loss passes to you once the order is shipped.


6. Returns & Refunds

Please refer to our Refund Policy for full details regarding returns, exchanges, and refunds.


7. Intellectual Property

All content on this website, including:

  • Logo
  • Images
  • Text
  • Branding

is the property of Scent Shop and may not be used, copied, or reproduced without permission.


8. Limitation of Liability

To the extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our liability is limited to the value of the product purchased

Nothing in these Terms excludes your rights under the Australian Consumer Law.


9. Accuracy of Information

We do our best to ensure all information is accurate, but we do not guarantee that:

  • All content is error-free
  • Information is always current or complete

Use of information on this site is at your own risk.


10. Third-Party Services

We may use third-party services (e.g., payment providers, analytics tools).
We are not responsible for their content, policies, or practices.


11. Privacy

Your use of our website is also governed by our Privacy Policy.


12. Changes to Terms

We may update these Terms at any time. Changes will take effect immediately upon posting on this page.


13. Governing Law

These Terms are governed by the laws of Australia.
Any disputes will be handled in Australian courts.


14. Contact Information

For any questions regarding these Terms, please contact us:

📧 hello@scentshop.com.au